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Common questions

Frequently asked questions

Check our Help Center for guides and answers to the most common questions.

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What do we do?

Coinfiliate helps shoppers discover partner shops, activate cashback, and keep track of rewards before they click through to buy.

Getting started with Coinfiliate

Create your account, browse the partner shop directory, then open a shop from Coinfiliate so the cashback visit can be tracked.

Installing the browser extension

The extension reminds you when cashback is available and helps start the reward flow before checkout.

The cashback tracker

Tracked orders appear after the merchant reports them, then move through pending and confirmed reward states.

Our partner shop network

Partner shops are grouped by category, popularity, and featured deals so shoppers can compare offers quickly.

How do tickets work?

If a reward looks missing, send the order details through support so the team can check the merchant tracking data.

How does support work?

Use the help page or chat link with your account email and shop details, and we will route the request to the right support queue.